TradeSols BD
Terms and Conditions
These Terms and Conditions explain the rules for using the TradeSols BD website and the general terms that apply to website information and business inquiries. Please read these terms before using the website or relying on the information published by TradeSols BD.
About These Terms
TradeSols BD is a Bangladesh based distributor, importer, exporter and indenting agent for industrial raw materials, chemicals and other items. The website is primarily a business-to-business information and inquiry platform. It is not an online checkout store. Specific commercial transactions may be governed by quotations, purchase orders, invoices, agreements and other written commercial documents.
Website Use
Lawful Use
You agree to use this website for lawful purposes and in a way that does not damage, disrupt or misuse the website or its services.
Accurate Information
When submitting an inquiry, you should provide accurate and relevant information so that TradeSols BD can properly understand your requirement.
Website Content
You may read and use the website for legitimate business and informational purposes. You should not reproduce substantial website content for commercial purposes without permission.
Products and Business Inquiries
Product Information
Product descriptions, applications, grades, specifications, packaging, origin, availability and other information may change. Important information should be confirmed directly before a transaction.
Quotations
A website inquiry or request for quotation does not by itself create a purchase contract. A commercial relationship becomes subject to the applicable quotation, order confirmation, invoice, agreement or other written terms.
Customer Responsibility
Customers are responsible for providing accurate product specifications, application, quantity, delivery requirements and other relevant information.
Product Suitability
Customers should evaluate whether a product is suitable for their intended application and comply with applicable technical, safety, storage and regulatory requirements.
Distribution, Import, Export and Indenting
TradeSols BD provides business services including chemical distribution, sourcing, importing, exporting and indenting. Service availability, supplier arrangements, lead times, logistics, documentation and commercial terms may vary transaction to transaction and should be confirmed in writing.
Disclaimer
General Information
Website information is provided for general business and informational purposes. TradeSols BD aims to keep it useful and accurate but information may change.
Pricing and Availability
Website content is not a guarantee of current price, stock, availability, delivery time or commercial terms unless expressly confirmed by TradeSols BD.
Technical and Safety Information
Industrial chemicals must be handled, stored and used according to applicable laws, supplier documentation, safety requirements and appropriate professional procedures.
No Professional Advice
Website content should not be treated as legal, regulatory, medical, engineering or other professional advice.
Third-Party Websites
TradeSols BD may link to third-party websites. We are not responsible for their content, availability or privacy practices.
Return and Refund Policy
B2B Transaction Basis
TradeSols BD primarily serves business customers. Returns, replacements, cancellations and refunds are handled according to the relevant quotation, purchase order, invoice, agreement and applicable commercial terms.
Website Inquiries
The website is not an e-commerce checkout platform. Sending an inquiry does not automatically create a purchase or refund entitlement.
Cancellation Before Delivery
If you need to cancel or change an order, contact TradeSols BD as soon as possible. Whether a change is possible depends on the order status, supplier commitments, import, logistics and agreed terms.
Damaged or Incorrect Product
If a delivered product appears damaged, incorrect or materially different from the agreed supply, notify TradeSols BD promptly and provide relevant evidence where available.
Product Claims
A claim may require review of the purchase documents, product specification, packaging, delivery records, photographs, supplier documentation and other relevant information.
Return Authorization
Do not return a product without prior confirmation from TradeSols BD. Chemicals and industrial materials may have special handling, transport or regulatory requirements.
Refunds
Where a refund is agreed, the method and timing will depend on the transaction, payment status, supplier arrangements and applicable commercial terms.
Restricted Returns
A return may not be possible where a product has been opened, used, contaminated, altered, improperly stored or otherwise mishandled except where applicable law or a written agreement requires a different remedy.
Transaction Specific Terms
If a quotation, purchase order, invoice or written agreement contains specific return, replacement, cancellation or refund provisions, those provisions will apply to the relevant transaction to the extent permitted by applicable law.
Intellectual Property
Unless otherwise stated, original website text, branding, graphics, design and other website materials belong to TradeSols BD or are used with appropriate rights. You may not copy, reproduce, republish or commercially use substantial website materials without prior permission.
Third Party Links
The website may contain links to third party websites or services. Such links are provided for convenience or reference. TradeSols BD does not control and is not responsible for third party content, availability, security or privacy practices.
Changes to These Terms
TradeSols BD may update website content and these Terms and Conditions when necessary. The latest version published at this URL should be treated as the current website Terms and Conditions.
Terms and Conditions FAQs
Is TradeSols BD an e-commerce website?
No. The website is primarily a B2B information and inquiry platform for chemical distribution, sourcing, import, export and indenting.
Does a website inquiry create a purchase contract?
No. A purchase relationship is subject to the applicable quotation, order confirmation, invoice, agreement or other written commercial terms.
Can I return a chemical product?
Return eligibility depends on the specific transaction and applicable commercial terms. Contact TradeSols BD promptly if there is a legitimate product issue.
Can I receive a refund?
Where a refund is agreed, the method and timing depend on the transaction, payment status, supplier arrangements and applicable commercial terms.
Are website prices and availability guaranteed?
No. Current prices, availability and commercial terms should be confirmed directly with TradeSols BD.
Where can I ask about a legal or commercial issue?
Contact TradeSols BD and provide the relevant inquiry, quotation, order or transaction details.
Questions About These Terms?
If you need clarification about website use, product information, business inquiries, returns, refunds or another matter covered by these Terms and Conditions, please contact TradeSols BD.